Safetell Limited collects and processes personal data relating its existing and potential customers and their existing or potential contractors and/or sub-contractors (collectively defined in this policy as contacts) to manage the supply of information, products and services. Safetell is committed to being transparent about how it collects and uses that data and to meet its data protection obligations.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect regarding you, or that you provide to us, will be processed by us.
Data controller: Safetell Limited, Unit 46, Fawkes Avenue, Dartford, Kent DA1 1JQ – Company No 02408884
Data protection officer: Nick Shannon, 01322 223 233, privacy@safetell.co.uk
This privacy policy is for Safetell Limited, 46 Fawkes Avenue, Dartford, Kent, DA1 1JQ, and website www.safetell.co.uk and is served by Safetell Limited and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations).
This policy will explain areas that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally, it will explain the use of our website cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Our contact information is provided if you have any questions. Please read the full privacy policy below.
COMPANY POLICY
Data Collected
The organisation collects and processes a range of information about you or your organisation. This includes:
All of the specific data above is provided to us, or collected by us, during the pre-sales, sales, and after-sales stages of purchase of products and/or services offered by us; from correspondence with you, your organisation, your organisation’s contractors subcontractors or representatives; or through meetings, whether general or sales or other such visits to your organisation premises
Other than the aforementioned ways of obtaining data we may obtain data about you from third party sources, such as public databases, data service companies. We take steps to ensure that such providers are legally permitted or required to disclose such information.
In some cases, we may collect personal data from third parties, such as information from background and staff vetting providers, information from credit reference agencies and criminal record checks permitted by law. The organisation will seek this information only with your given consent.
This Privacy Policy is effective with respect to any data that we have collected, or collect, about and/or from you.
Data Stored
Data is stored in a range of different places, including IT email servers, our CRM management system, email and EMS (email marketing service) systems. The data we collect may be transferred to and stored at a destination outside of the European Economic Area (“EEA”). For certain orders, it may be processed by staff operating outside of the EEA who work for us or for one of our contractors or suppliers. By submitting your personal data, you agree to our data management in terms of transfer, processing and recording.
Data Use
The organisation needs to process data to supply information, estimates, quotations, and to enter into a sales or service contract with you, to meet its obligations under the business relationship and contract. For example, it needs to process your data to provide you with information, products and services, to request payment in accordance with the sales terms and to administer credit reference checks (where applicable).
In addition, the organisation processes data on the basis of Legitimate Interest (i.e. when we believe there is a benefit or relevance to you, for example to supply information on products or services relevant to your business or project) before, during and after the end of the sales relationship. Processing customer data allows the organisation to better serve its customers and end-users. When utilising personal data, the organisation relies on legitimate interests as a reason for processing and it has considered whether or not those interests are overridden by the rights and freedoms of customers.
The data held is used to improve user experience and fulfil projects. This includes:
We do not disclose information about identifiable individuals to our suppliers or business partners, but we may provide aggregate information about users (i.e. the popularity of a specific product or service).
Data Access
Your data will be shared internally, including with members of the sales, project management and finance teams. If necessary, the IT staff will have access to the data if it is necessary for the performance of their roles.
The organisation may need to share your data with third parties for financial, sales or marketing purposes. The organisation may also share your data with third parties in context of a sale of some or all of its business. In those circumstances, the data will be subject to confidentiality agreements.
The organisation also shares your data with third parties that process data on its behalf, including our EMS system (MailChimp) and financial options.
In instances where an enquiry may come from outside the EEA, your data will stay within the company and be handled through our regional partners.
Data Protection
The organisation has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or unnecessarily disclosed. It is not accessible internally except by employees in the performance of their duties. All data on the company CRM is subject to a standard deletion policy. Records are kept of customers and contacts so that we are able to supply information, products, and services.
Where the organisation engages third parties to process personal data on its behalf, they do so on the basis of written instructions, and are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.
Data Deletion
The organisation will hold your data for the duration of the business and service relationships, as defined by the Safetell data retention policy and schedule. Your data can be deleted on request.
Your Rights
The organisation uses data to help better serve customers, but it still belongs to you. As a data subject, you are able to:
If you would like to exercise any of these rights, please contact the organisation’s data protection officer Paul Lovell 01322 223 233 privacy@safetell.co.uk
Changes
We may change this Privacy Policy at any time and it will supersede this version of our policy. The most recent version of the Privacy Policy is reflected by the version date at the bottom of the policy. Notice of changes to the Safetell privacy policy will be carried on the Safetell website
ELECTRONIC COMMUNICATION
Cookie Policy
Our cookies. Safetell uses cookies to make our site simpler, find out more.
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: www.safetell.co.uk
Your current state: Deny.
Cookie declaration last updated on 18/09/2021 by Cookiebot:
Necessary (6)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| __cf_bm | Hubspot | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 1 day | HTTP Cookie |
| _ce.cch | Crazyegg | Stores the user’s cookie consent state for the current domain | Session | HTTP Cookie |
| CONSENT | YouTube | Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. | 5948 days | HTTP Cookie |
| CookieConsent | Cookiebot | Stores the user’s cookie consent state for the current domain | 1 year | HTTP Cookie |
| JSESSIONID | New Relic | Preserves users states across page requests. | Session | HTTP Cookie |
| li_gc | Stores the user’s cookie consent state for the current domain | 2 years | HTTP Cookie |
Preferences (2)
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| lang [x2] | Remembers the user’s selected language version of a website | Session | HTTP Cookie |
Statistics (10)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| __hssc | js.hs-banner.com | Identifies if the cookie data needs to be updated in the visitor’s browser. | 1 day | HTTP Cookie |
| __hssrc | js.hs-banner.com | Used to recognise the visitor’s browser upon reentry on the website. | Session | HTTP Cookie |
| __hstc | js.hs-banner.com | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. | 1 year | HTTP Cookie |
| _ce.s | www.safetell.co.uk | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | 1 year | HTTP Cookie |
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie | |
| _gat | Used by Google Analytics to throttle request rate | 1 day | HTTP Cookie | |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP Cookie | |
| AnalyticsSyncHistory | Used in connection with data-synchronization with third-party analysis service. | 29 days | HTTP Cookie | |
| ce_clock | www.safetell.co.uk | Sets a timestamp for when the visitor entered the website. This is used for analytical purposes on the website. | Persistent | HTML Local Storage |
| hubspotutk | js.hs-banner.com | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. | 1 year | HTTP Cookie |
Marketing (24)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| __ptq.gif | Hubspot | Sends data to the marketing platform Hubspot about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. | Session | Pixel Tracker |
| _gcl_au | Google Tag Manager | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP Cookie |
| ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. | Session | Pixel Tracker | |
| bcookie | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 2 years | HTTP Cookie | |
| bscookie | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 2 years | HTTP Cookie | |
| embed/v3/counters.gif | Hubspot | Collects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by website owners for promoting events or products. | Session | Pixel Tracker |
| events/1/# | New Relic | Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. | Session | Pixel Tracker |
| IDE | Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 1 year | HTTP Cookie | |
| lfuuid | Leadforensics | Tracks the individual sessions on the website, allowing the website to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes. | 3422 days | HTTP Cookie |
| lidc | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 1 day | HTTP Cookie | |
| pagead/1p-user-list/# | Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. | Session | Pixel Tracker | |
| pagead/landing [x2] | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel Tracker | |
| test_cookie | Used to check if the user’s browser supports cookies. | 1 day | HTTP Cookie | |
| UserMatchHistory | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. | 29 days | HTTP Cookie | |
| yt.innertube::nextId | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Persistent | HTML Local Storage |
| yt.innertube::requests | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Persistent | HTML Local Storage |
| yt-remote-cast-available | YouTube | Stores the user’s video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-cast-installed | YouTube | Stores the user’s video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-connected-devices | YouTube | Stores the user’s video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
| yt-remote-device-id | YouTube | Stores the user’s video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
| yt-remote-fast-check-period | YouTube | Stores the user’s video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-session-app | YouTube | Stores the user’s video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-session-name | YouTube | Stores the user’s video player preferences using embedded YouTube video | Session | HTML Local Storage |
Unclassified (5)
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| _ce.gtld | Crazyegg | Pending | Session | HTTP Cookie |
| ce_asset_waiting | www.safetell.co.uk | Pending | Session | HTML Local Storage |
| ce_local_asset_cache | www.safetell.co.uk | Pending | Session | HTML Local Storage |
| SF_TR_SESSION | embed.smartframe.net | Pending | Persistent | HTML Local Storage |
| sfadbfrecap | www.safetell.co.uk | Pending | 1 day | HTTP Cookie |
WebForms and Enquires
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. If a business opportunity becomes available, data provided through enquiry form will become a part of the organisation’s data management.
Email Mailing List and Marketing Messages
The organisation utilises both email and an EMS (email marketing service) to provide information to customers and contacts, in addition to providing specialised marketing materials about projects. Email details are collected, processed, managed and stored in accordance with the regulations above.
IP Address Lookup
We use third parties to provide information about visitors to our website. When you visit our website we will record your IP address. This address may be matched against public or proprietary IP address databases to provide us with information about our visit. This information may identify the organisation to whom the IP address is registered but not individuals
Media Files and Downloads
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third-party anti-virus software or similar applications.
External Website Links and Third Parties
The organisation looks to only include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links. We do not own and therefore cannot verify the authenticity of externally linked contents. Web users should note they only click on external links at their own risk.